Could hospital discharge be better? Share your experience with us

We want local people to share their experiences of leaving hospital with us and help improve hospital discharge experiences across the country.

Being discharged means leaving the hospital ward where you were being treated. This may include returning home, moving to a care home, to a community hospital bed, or somewhere else to continue your recovery. 

If patients are discharged too early without proper support, they may need to be readmitted to hospital or seek help from GPs or pharmacies. 

Meanwhile, delays in discharging medically fit people create issues for new patients needing beds, leading to longer wait times in A&E and treatment in corridors until beds are available.


Our survey

Healthwatch East Sussex is working with Healthwatch England on a national project to better understand people's recent experiences of leaving hospital.

We want to hear people's experiences from the last 12 months, especially anyone who experienced difficulties during the discharge process, including:

  • Delays in leaving hospital.
  • Leaving hospital before they were ready.
  • Problems accessing the support, equipment, medication, information, or follow-up care needed after leaving hospital

You can share your experience by completing our survey online, via the button below. 

Complete our hospital discharge survey here

Hard copies of the survey are also available. 

The survey will only take a few minutes of our time, and your feedback is anonymous.

Closing date:  Friday 9 October 2026. 

Patients (People who want to share their own experiences of being discharged from hospital) 
You can download and print the survey:here or download and print an Easy Read version:here

Carers (People who want to share the experiences of someone they care for of being discharged from hospital)
You can download and print the survey:here or download and print an Easy Read version:here

You can return any hard copies to our freepost address at no charge via: Freepost RUGY-JESR-EEBG, Unit 31, The Old Printworks, 1 Commercial Road, BN21 3XQ).


Feedback and further support

If you require support to complete the survey, or can offer feedback on any other health or care service that you have used, please contact us via:

Telephone: 0333 101 4007
Email: enquiries@healthwatcheastsussex.co.uk