Information and Signposting Service: Enquiries during October 2022
Each month we feedback on the themes and issues people have contacted us about.
We share this information with you and with health and care providers to help develop and improve the services.
Our monthly report provides an overview of the enquiries that we have received via our Information & Signposting service, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.
We share this information with you and with health and care providers to help develop and improve the services.
Our monthly report provides an overview of the enquiries that we have received via our Information & Signposting service, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.
This month we heard:
- From people looking for advice on how to access counselling or talking therapies.
- GP Services were the most common theme for enquiries this month. We heard from a number of people struggling with accessing GP appointments and experience long wait times on the phone.
- From people looking for information and advice on making a complaint about hospital services.
View the report
File download
Information and Signposting Service: Enquiries during October 2022