Information and Signposting Service: Enquiries during September 2022

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with Health and Care providers to help develop and improve services.

Our monthly report provides an overview of the enquiries that we have received via our Information & Signposting service, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.

This month we heard:

  • that dentistry remains a key cause of concern for many local people, with people reporting difficulty finding NHS dentists accepting new patients and accessing emergency dental care.
  • from people reporting concerns about poor access to GP’s including ongoing frustration with long wait times on the telephone to book an appointment.
  • people enquiring about further information relating to care homes and advice on complaints.

View the report

File download
Information and Signposting Service Report - September 2022