July 2026: You said, we did
Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document:
- summarises what we have heard via our Information and Signposting service, and from our engagement work this month
- explains how we have used your feedback about services and any changes you have helped us to deliver
- highlights key work we have been involved in
This month, we received 44 enquiries to our Information and Signposting service and engaged with 119 people through our engagement work.
We continued to hear about:
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GP practices only permitting appointment requests to be made digitally
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a perceived lack of support for diabetic patients in primary care
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delays with GP allocations and registration
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queries related to age-related hearing services
New issues this month included:
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positive experiences of using pharmacy services
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use of amalgam dental fillings in children
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patient choice regarding referrals to consultant-led services
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appreciation for hospital stroke care services
Read our full report below.
Downloads
Have you recently used a health or care service in East Sussex?
Please tell us your experiences of local health and care services via our Feedback Centre and let us know how this has been for you.
Click here to visit our Feedback Centre
Help and support with Health and Care
If you need help or support related to health or care, then please contact our Information & Signposting Service via
0333 101 4007 or enquiries@healthwatcheastsussex.co.uk
