September 2026: You said, we did
We regularly review the experiences you share with us at public events, via surveys, our Feedback Centre and Information & Signposting enquiries.
Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document:
- summarises what we have heard via our Information and Signposting service, and from our engagement work this month
- explains how we have used your feedback about services and any changes you have helped us to deliver
- highlights key work we have been involved in
This month, we received 56 enquiries to our Information and Signposting service and engaged with 291 people through our outreach work.
We continued to hear about:
-
Issues with accessing community audiology appointments
-
Lack of support for people with eating disorders, and constraints of specialist services
-
Waiting times for Autism and ADHD assessments
New feedback themes this month included:
-
Limitations of short term reablement placements
-
Poor experiences of hospital cancer treatment
-
Issues with hospital discharge
Read our full report below.
Downloads
File download
September 2026: You said, we did
Have you recently used a health or care service in East Sussex?
Please tell us your experiences of local health and care services via our Feedback Centre and let us know how this has been for you.
Help and support with Health and Care
If you need help or support related to health or care, then please contact our Information & Signposting Service via
0333 101 4007 or enquiries@healthwatcheastsussex.co.uk
