We use our dedicated survey and stakeholder events to listen to the experiences and views of residents, communities and professionals. The insight we develop is used to:

  • Identify where services are working well or where change may be needed, by sharing feedback with commissioners and providers.
  • Escalate concerns or issues to decision-makers such as the Health & Wellbeing Board or Health Overview and Scrutiny Committee (HOSC)
  • Inform and prioritise future Healthwatch activity and projects
  • Support Integrated Community Teams responses to local priorities

Who do we want to hear from?

We invite all residents and service providers in East Sussex to take part in our Listening Tour and help shape the future of local health and care services.

This may include patients, members of the public, as well as staff or volunteers working in voluntary and statutory services and organisations supporting people across the county. 

What is involved?

We combine insight from our dedicated Listening Tour activities with what we hear on-the-ground, through projects, and in any feedback shared directly with us. 

We also attend a range of in-person activities throughout the year across East Sussex to engage and hear from people, ensuring we reach people through non-digital means.

Listening Tour Workshops

Our Listening Tour workshops bring together people from across our local community to identify and respond to local health and care priorities. 

Our upcoming events can be found one our events page, which can be accessed via the button below. 

Listening Tour Events - Coming soon

Listening Tour survey

To share your experiences with us quickly and simply and at any time please complete our online digital survey. 

You can take part in our survey by clicking the button below. If you require any help with completing the survey or require it in a different format, please get in touch. 

Listening Tour Survey

Sharing our insight 

We collate the insight from our Listening Tour survey and workshops, as well as any received by Healthwatch through other means, to develop a report for each ICT footprint.

Each year we will also provide an annual Listening Tour report of the headlines captured from all our Listening Tour activity during the year.

Our 2024 -2025 Activity 

Throughout 2024 -25 our Listening Tour visited, Wealden, Lewes and Hastings. We attended community groups, hosted stakeholder events and ran a digital survey. 

Our place-based reports from this activity can be found below as well as our summary report which brings together our findings from all of our activity. 

Wealden Report               Lewes and the Havens Report             Hastings Report            Summary Report