News and reports

In January 2023, the three Sussex Healthwatch undertook a short poll to gather people's recent experiences of accessing NHS dentistry.

60% of patients we heard from told Healthwatch they are not confident about their ability to access NHS dental services over the next 12 months

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about.

Healthwatch East Sussex (HWES) today publishes a new report on the experiences of homeless people living in Emergency and Temporary Accommodation (ETA) in Eastbourne.

We engaged with individuals and families living at an ETA site in Eastbourne for homeless people deemed eligible for housing by local authorities. We asked about their experiences of the accommodation, the support they received and accessed, and their access to health and care services.

Healthwatch East Sussex (HWES) today publishes a new report on the experiences of homeless people living in Emergency and Temporary Accommodation (ETA) in Eastbourne.

We engaged with individuals and families living at an ETA site in Eastbourne for homeless people deemed eligible for housing by local authorities. We asked about their experiences of the accommodation, the support they received and accessed, and their access to health and care services.

Long COVID is a legacy of the COVID virus for many people in Sussex, impacting on their day-to-day lives, as well as their physical and mental wellbeing.

To raise awareness of long COVID and the services available to support residents, as well as people’s preferences for assistance, the three local Healthwatch undertook a public survey during August and September 2022.

During two weeks in October 2022, Healthwatch East Sussex used its first face-to-face ‘Listening Tour’ since 2019 to engage with Eastbourne residents and communities to hear people’s experiences of health and social care.

Our report summarises everything people told us, as well as setting out our conclusions and recommendations for Healthwatch, health and care services and other local partners with the goal of supporting positive change.

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with health and care providers to help develop and improve the services.

This Healthwatch in Sussex report assessed people’s views about accessing GP appointments.
A total of 851 people responded to an online survey. Some questions allowed us to see whether people’s views and experiences about remote GP appointments have changed two years since the pandemic began (by comparing some findings from a project undertaken in June 2020).

Each quarter we collate and analyse what we have heard from the public and patients about health and care services.

Our quarterly report provides an overview of the enquiries that we have received via our Information & Signposting service, as well as the reviews that have been left on our Feedback Centre.

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about. We share this information with you and with health and care providers to help develop and improve the services.

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with health and care providers to help develop and improve the services.

From May until July 2022 Healthwatch East Sussex (HWES) volunteers and staff visited nine Memory Moments Cafés, run by Know Dementia across the county.

We listened to people’s experiences of accessing and using health and care services, either as a person experiencing dementia or as a family carer.