News and reports

In October 2024, Healthwatch in Sussex sought experiences of hospital outpatient appointment letters, which are intended to give you clear information about your appointment and what to expect when you attend.

From May to August 2024, Healthwatch talked to people in Wealden about primary care, social isolation, social determinants of health, and what supports their wellbeing.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during October 2024.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during September 2024.

In September 2024, Healthwatch sought experiences of hospital discharge, the process of supporting people to leave hospital effectively after treatment.

Throughout September 2023 we conducted a Listening Tour across Rye and Rural Rother to meet people where they are and capture their experiences of local health and care. We are delighted to share our Rye Listening Tour, One Year On Report.

In August 2024, the three Healthwatch teams in Sussex sought your experiences of of having your eyes tested.

Eye tests play a huge part in making sure your eyes stay healthy. The NHS recommends you should have your eyes tested every two years (more often if advised by your ophthalmic practitioner or optometrist). A detailed explanation of NHS eye tests is available on the NHS website.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during August 2024.

Our 2024 Annual Event ‘Building Better Health and Care’ was held at The View Hotel, Eastbourne in July 2024.

This report provides a brief summary of the event, with a particular focus on the points raised during the table discussions and participant’s consideration of the theme ‘Building Better Health and Care’.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during July 2024.

In July 2024, the three Healthwatch teams in Sussex sought your experiences of using pharmacy services. This was due to the recent expansion in services provided by pharmacies and the launch of ‘Pharmacy First’ in January 2024 which you can read more about here.

Between November 2023 and January 2024, our short survey asked people to share their experiences of seeking advice or treatment for an earwax problem in the last two years.