News and reports

During October and November 2021, Healthwatch volunteers and staff reviewed all of the GP websites and out-of-hours phone messages across East Sussex for quality, clarity and presentation of information, with websites also assessed for ease of navigation.

Healthwatch in Sussex publish the final report ending our series nine of webinars capturing relatives and family carers experiences visiting their loved ones in care homes during the pandemic.

A new report from Healthwatch East Sussex reveals that four out of five of patients discharged from local hospitals last winter reported a positive experience, but there were some aspects of discharge that could be developed and improved.

Last year Healthwatch in Sussex undertook and published findings from our patient survey on Non-Emergency Patient Transport Services. We are now publishing an update on the impact our reports have had and the activity which has happened since they were released.

During a two-week period in August 2021, Healthwatch East Sussex undertook semi-structured interviews with 28 of the 42 residents living at Kendal Court at that time.

Healthwatch research shows mixed experiences of hospital discharge experiences during the pandemic

Between February and April 2021 Healthwatch ran a short web-based survey to understand how the hospital discharge process was functioning during the third national ‘COVID-19’ lockdown.

Healthwatch in Sussex help improve the process of being discharged from hospital, and the support you receive at home.
Over the past year, the COVID-19 pandemic has meant patients are being discharged from hospital more rapidly.

Healthwatch in Sussex is today publishing a report that shares its insight on the pressures being faced by local health services across the county. Our report draws together findings from 20 publications and data sources and highlights increased demands on GP practices and Emergency Departments (A&E) in recent months.

The latest Healthwatch East Sussex Annual Report summarises our activity and achievements in 2020-21 during a highly eventful year.

A series of webinar events were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents. Their purpose was to:

During February and March 2021, our public survey captured the experiences of 1,558 people who have been vaccinated and the views of 297 about receiving one in the future.

Download the full report below or by clicking here.

Each quarter we collate and analyse what we have heard from the public and patients about health and care services. Our quarterly report provides an overview of the enquiries that we have received via our Information & Signposting service, as well as the reviews that have been left on our Feedback Centre.