News and reports

In March 2023 we published our 2022 Eastbourne Listening Tour Report. This report highlighted what we had heard from Eastbourne residents about the difficulties some faced when accessing their GP Surgery. In response we designed a series of Accessibility Audits at GP surgeries to understand the local landscape, raise awareness and identify best practice.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during December 2023.

People in Sussex are being asked to continue their support for NHS services during industrial action as further strikes by junior doctors take place this week from 7am on Wednesday, 3 January 2024 until 7am on Tuesday, 9 January 2024.

The NHS will prioritise patient safety during the periods of strike action, with health and care partners working together to ensure that critical services will continue to be available. However, the impact is likely to be very challenging for local services, with Christmas and New Year a usual time of high-pressure across health and care.

The following is a message from Sussex Partnership NHS Foundation Trust:

Many health and care services change their working hours over the Christmas and New Year period. We have drawn together some key information to help you navigate which services are open when, and how to get help and support if you need it. We wish you a safe, happy and peaceful Christmas and New Year. The Healthwatch East Sussex Team

In your preparations for the festive season, don’t forget to order any repeat medications in good time, as GP practices will be closed and pharmacy opening times are likely to change.

Healthwatch in Sussex brought together 31 Sussex patients with the Outpatient transformation team, NHS Sussex, over the course of four two-hour workshops earlier this year. Workshop participants were able to offer their views and opinions directly to the NHS Sussex team, regarding plans to make changes to the outpatient system. To find out what we did and how we did it, see sections at the bottom of this article.

Healthwatch met with Dr George Findlay, Chief Executive for University Hospitals Sussex NHS Foundation Trust on 1st December 2023 to discuss the recent media coverage relating to the police investigation, concerns about the Emergency Department and maternity care.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during November 2023.

Do you want to make a difference? NHS Sussex are looking to recruit volunteers from a diverse range of backgrounds to support them to put people and communities at the heart of NHS Services. There are two types of volunteer roles available and you can give as much or as little time as you have available.

This report provides an overview of the themes that the three Healthwatch in Sussex (Brighton &Hove, East Sussex and West Sussex) heard between June and September 2023, and the responses received from our health and care partners. A document summarising our recent publications is also provided.