News and reports

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during April 2024.

On the 22nd April, in collaboration with colleagues from East Sussex County Council Scrutiny Team, Healthwatch staff delivered an ‘Introduction to Healthwatch’ session to Councillors. The hour long-session was attended by 8 councillors from different wards and political parties.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during March 2024.

On the 18th July 2024, we hosted our 2024 Annual Event, at The View Hotel, Eastbourne. This years event focused on theme of the ‘Building Better Health and Care’.

Following a detailed procurement process including robust and thorough validation checks, NHS Sussex has appointed ERS Transition Limited, trading as EMED Group, to be the new provider of Non-Emergency Patient Transport Services (NEPTS) for the people in Sussex.

As the local independent watchdog for health and care would like to hear about your most recent experiences of using Memory Assessment Services.

In October 2023, Young Healthwatch East Sussex (HWES) undertook an ‘Enter and View’ review of the Paediatric Department at The Conquest Hospital in Hastings, operated by East Sussex Healthcare NHS Trust (ESHT).

In February 2024, Healthwatch East Sussex (HWES) undertook an ‘Enter and View’ review of the Community Diagnostic Centre (CDC) in Bexhill, operated by East Sussex Healthcare NHS Trust (ESHT) to investigate the on-the-ground experiences of patients and staff.

In March 2024, the three local Healthwatch in Sussex sought experiences of Hospital ‘Patient Advice and Liaison Services’.

PALS provides a point of contact for patients, their families and their carers. They offer confidential advice, support and information on health-related matters.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during February 2024.

Are you passionate about communication and marketing and delivering strong and accessible messages that inform and support change on a range of issues such as health, care, young people and housing? Our host organisation East Sussex Community Voice is recruiting a Trainee Communication and Marketing Officer.

In your preparations for the Easter Bank Holiday weekend, don’t forget to order any repeat medications in good time, as GP practices will be closed and pharmacy opening times are likely to change.