News and reports

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during March 2025.

In December 2024 Seven Healthwatch staff and 11 Volunteers undertook a Mystery Shopping exercise to identify the access channels currently available to patients at East Sussex GPs.

In January and February 2025 Healthwatch East Sussex undertook ‘Enter and View’ visits to 10 residential homes in East Sussex, talking to residents and staff about their experience of the ‘discharge to assess’ pathway.

From September to December 2024, Healthwatch talked to people in Lewes and the Havens about primary care, social isolation, social determinants of health, and what supports their wellbeing.

In February 2025, Healthwatch in Sussex sought experiences of accessing Neurodevelopmental Services in the last 12 months. 136 people from across Sussex shared their views with us.

Between July to November 2024, we engaged with residents of HMP Lewes to ask them about their experiences of health and care services. We wanted to hear what was important to them about their health and care, what was working well and what needed to change to improve their experience of care.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during February 2025.

In January 2025, Healthwatch in Sussex sought people’s experiences of NHS Dentistry and received 595 responses to our poll. We previously asked questions about NHS Dentistry in a poll in January 2023 and wanted to see if there had been any changes over the past two years.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during January 2025.

In December 2024, Healthwatch in Sussex sought experiences of bowel, breast and cervical cancer screening from people across Sussex.

Between July and September 2024, we asked people to share their experiences of changes in the cost of living and any effects these may have on their wellbeing.

In August 2024 Healthwatch East Sussex spoke to a small group of patients who had recently received care from ESHT’s Urgent Community Response (UCR) team. We asked them what they felt worked well with the service, and where they felt improvements could be made.