News and reports

Pharmacies play a key role in supporting the health of the population, dispensing medicines, offering support to help people manage their health at home, and with Pharmacy First (launched April 2024), offering diagnosis and treatment of seven common medical conditions by a registered pharmacist without intervention from a GP.

In September 2025, Healthwatch in Sussex sought people’s experiences of recent changes to GP practices, including using technology to access health services the introduction of new staff roles.

We regularly review the experiences you share with us at public events, via surveys, Feedback Centre and Information & Signposting enquiries.

Between September 2023 and April 2025, Young Healthwatch East Sussex undertook several activities to explore and hear young people’s experiences of using paediatric services provided by East Sussex Healthcare NHS Trust (ESHT) and wider spaces within their acute hospital sites.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during August2025.

In July 2025, Healthwatch in Sussex were interested in hearing about people’s experiences of living with nutritional or dietary requirements.

166 people across Sussex shared their experiences with us.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during July 2025.

Between May and July 2025, five Healthwatch volunteers reviewed public/patient facing information about Patient Participation Groups (PPGs) across 55 GP practices in East Sussex using their websites and follow-up requests

In April-May 2025, we ran a survey asking women and girls aged 14+ about their experiences of health and care services in East Sussex.

This quarterly report highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex from April – June 2025.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during June 2025.

We have been delivering our Listening Tours since 2017, visiting areas across East Sussex to capture people’s views and experiences of health and care. In 2024-2025 we refreshed our Listening Tour approach to reach more of the county more regularly.