News and reports

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about.

NHS Sussex is reviewing the situation across the county for people who need transport to, from and between NHS healthcare and social care settings. These are known as Non-Emergency Patient Transport Services (NEPTS).

Healthwatch has reached a significant milestone – 10 years of putting people’s voices at the heart of health and social care. The health and social care landscape has changed a lot in ten years, but thanks to you taking the time to share your story with us we’ve been able to champion your voice to help improve care.

Healthwatch East Sussex (HWES) today publishes a new report on the experiences of homeless people living in Emergency and Temporary Accommodation (ETA) in Eastbourne.

We engaged with individuals and families living at an ETA site in Eastbourne for homeless people deemed eligible for housing by local authorities. We asked about their experiences of the accommodation, the support they received and accessed, and their access to health and care services.

Healthwatch East Sussex (HWES) today publishes a new report on the experiences of homeless people living in Emergency and Temporary Accommodation (ETA) in Eastbourne.

We engaged with individuals and families living at an ETA site in Eastbourne for homeless people deemed eligible for housing by local authorities. We asked about their experiences of the accommodation, the support they received and accessed, and their access to health and care services.

Long COVID is a legacy of the COVID virus for many people in Sussex, impacting on their day-to-day lives, as well as their physical and mental wellbeing.

To raise awareness of long COVID and the services available to support residents, as well as people’s preferences for assistance, the three local Healthwatch undertook a public survey during August and September 2022.

Healthwatch East Sussex’s Information and Signposting service helps people to access the right health and social care services for their needs. We also enable people to share their experiences or make a complaint about a service they have used.

We have recently heard about the experiences of people with dementia being admitted to hospital.

In previous years, the week has been known as World Autism Awareness Week, but this was changed to World Autism Acceptance Week to align with the goal of communities being inclusive of autistic people.

Organ donation is when you decide to give an organ to save or transform the life of someone else. You can donate some organs while you are alive, and this is called living organ donation.

However, most organ and tissue donations come from people who have died.

By registering to become an organ donor you have the option to donate organs such as your heart, lungs, liver, kidneys, pancreas and small bowel.  All these forms of donation can greatly enhance or even save the life of someone in need.

Giving blood saves lives. The blood you give is a lifeline in an emergency and for people who need long-term treatments.

During two weeks in October 2022, Healthwatch East Sussex used its first face-to-face ‘Listening Tour’ since 2019 to engage with Eastbourne residents and communities to hear people’s experiences of health and social care.

Our report summarises everything people told us, as well as setting out our conclusions and recommendations for Healthwatch, health and care services and other local partners with the goal of supporting positive change.

The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs.

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with health and care providers to help develop and improve the services.