News and reports

We regularly review the experiences you share with us at public events, via surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch in Sussex delivered a project to learn about patient experiences of the Non-Emergency Patient Transport Service since the 1st April 2025 when the EMED group took over the delivery of the Sussex contract. Read our report and recommendations.

The autumn of 2025 saw the NHS introduce ‘You and Your General Practice’ (YYGP), known by some as a GP Charter.

In 2025, Healthwatch East Sussex spoke to people in Rother about their experiences of health and care services in the area, including how easy they found it to access the right support for them, any particularly good or bad experiences they have had, and what factors they feel most effect their wellbeing.

In January 2026, Healthwatch in Sussex sought experiences of people using pharmacy services, including Pharmacy First. This repeated a poll we previously ran in July 2024.

We regularly review the experiences you share with us at public events, via surveys, Feedback Centre and Information & Signposting enquiries.

This quarterly report highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex from October to December 2025.

We regularly review the experiences you share with us at public events, via surveys, Feedback Centre and Information & Signposting enquiries.

In November 2025, Healthwatch in Sussex wanted to better understand experiences of NHS support for children's learning needs in Sussex to support, compliment and enable amplification of the views and experiences highlighted by community partners.

We regularly review the experiences you share with us at public events, via surveys, Feedback Centre and Information & Signposting enquiries.

We regularly review the experiences you share with us at public events, via surveys, Feedback Centre and Information & Signposting enquiries.

This quarterly report highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex from July – September 2025.