News and reports

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during January 2025.

NHS Sussex are transforming the way they provide community mental health support for adults and older adults in Sussex to get the mental health support they need, when they need it. A range of local community services are coming together as Neighbourhood Mental Health Teams across Sussex throughout 2025.

Our host organisation East Sussex Community Voice (ESCV) are seeking an Information and Signposting Advisor to support people with their health and care enquiries as part of our Healthwatch East Sussex programme.

We’d like to hear from you about a family member, person you know, or your experience of accessing Neurodevelopmental Services in the last 12 months.

In December 2024, Healthwatch in Sussex sought experiences of bowel, breast and cervical cancer screening from people across Sussex.

Making a complaint is a right enshrined in the NHS Constitution. Yet, Healthwatch England research found a number of barriers that prevented people from making a complaint about their healthcare.

Between July and September 2024, we asked people to share their experiences of changes in the cost of living and any effects these may have on their wellbeing.

Between July and September 2024, we asked people to share their experiences of changes in the cost of living and any effects these may have on their wellbeing.

The Independent Youth Panel is an online space where young people can access surveys, polls and information, as well as share their own questions and ideas.

In August 2024 Healthwatch East Sussex spoke to a small group of patients who had recently received care from ESHT’s Urgent Community Response (UCR) team. We asked them what they felt worked well with the service, and where they felt improvements could be made.

We want to hear about your experience of accessing NHS dental services in this six-question poll.

From 6th January 2025, complaints about NHS primary care services in East Sussex such as GPs, dentists, opticians, and pharmacies will no longer be managed by the South East Complaints Hub (SECH) hosted by Frimley Integrated Care Board (ICB).

These complaints will now be handled directly by the NHS Sussex Complaints Team.